與今日招聘企業(yè)隨時溝通
與今日招聘企業(yè)隨時溝通
工作職責/Job Responsibility 1. 收集客戶或銷售提出的技術(shù)投訴; Collecting technical complaints from customers or sales; 2. 整理、記錄并跟蹤客戶技術(shù)投訴; Organizing, recording and following up with customer technical complaints; 3. 直接解答客戶問題; Responding directly to customer questions (according to ability); 4. 協(xié)調(diào)技術(shù)部門與其他服務(wù)團隊及時提供解決方案并跟蹤解決; Coordinating technical department and other service support department to provide solution proposal and follow-up. 工作要求/Job Requirement 1. 熟悉機械裝配,懂技術(shù); Be familiar with mechanical assembling; 2. 有一定英語聽說讀寫能力 With good English conmmunication skill 3. 熟練操作Excel, Word, PPT辦公軟件; Be familiar with Excel, Word, PPT and related office softwares; 4. 良好的溝通技能; Good communication ability; 5. 團隊合作精神。 Team work spirit.
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